The next time I order some lo mien with tofu, and I, instead, get some sort of crazy f***
ing vegetable stir fry
cuz the hipster-
doofus server taking my order didn't write it down, I'm going to turn the son-of-a-b*
tch into my own personal sock puppet. For f*
ck's sake! I don't exactly remember when this ridiculous practice started, but I do know I first noticed it at normally-crappy-but-
universally-adored-for-some-inexplicable-reason-trendy-eateries and now it's spread everywhere, even to my local pizzeria!
I can't remember the last time I had an order completed
in its entirety without something getting f***ed up or something getting left off. It's absurd. Hasn't the restaurant industry ever heard of stenographers?! Or perhaps those little things called date books?! Surely, someone with
responsibility at Rock Bottom Brewery has experience with
history books! All of these things exist to provide a written record of everything from the
critical to the trivial! That the same logic doesn't apply to a process that screams for accuracy like taking down made-to-order food
requests mystifies me to no end...
You know where The Gripe Guy gets the best service?
Motherf***
ing Waffle House. You know why?
Cuz they write that sh*t down! And, seriously, with all its contingencies and
intricacies, the Waffle House menu is 10x more complicated than the menu at some trendy dump like
Apres Diem here in Mid-Town Atlanta, yet there I'll shell out $10 for a crab cake appetizer from a server with a memory that's allegedly like a bear trap and get the calamari instead! Damn!
So, to all the
restaurateurs on planet Earth, please go back to the tried and true practice of writing customer orders down. If you don't, there's only one word I can think of: hostages.